1. Who we are
AISH (AI Sales Hub) is a B2B lead generation agency. This website, aisaleshub.com, is operated by AISH ("we", "us"). We are the data controller for the personal data described in this policy. For anything privacy-related, contact us at support@aisaleshub.com.
2. What we collect and why
- Enquiry and contact forms - name, business email, phone number, company, job title, and your message. We use this to reply to you and, if you become a client, to deliver our services. Lawful basis: taking steps at your request before entering a contract, and our legitimate interest in responding to business enquiries.
- Blog comments - your name, an optional email address, and the comment text. Comments are held for moderation before publishing. Lawful basis: legitimate interest in running a moderated blog.
- Technical data with submissions - when you submit a form we record your IP address and browser user-agent alongside the submission, purely for spam and abuse prevention. Lawful basis: legitimate interest in site security.
- Analytics - we run our own cookieless page-view counter. If you select "Accept", we also load Google Analytics 4 through Google Tag Manager to measure visits, form submissions and booking activity. Google Analytics is not loaded when you choose "Essential only".
- Enquiry and booking attribution - during one browser session we remember the first landing page, referral or campaign tags, and pages visited. If you submit an enquiry or complete a Calendly booking, this information is saved with that action so we can understand which marketing led to it. Lawful basis: our legitimate interest in measuring business enquiries.
- WhatsApp chat - if you choose to message us on WhatsApp via the chat button, your use of WhatsApp is governed by WhatsApp's own privacy policy.
We do not use advertising pixels and never sell personal data. Optional Google Analytics runs only after consent.
3. Cookies and local storage
Under UK rules (PECR), here is everything this site stores in your browser:
| Name | Type | Purpose | Duration |
|---|---|---|---|
| ash_consent | Local storage (first-party) | Remembers your choice on the cookie notice | Until you clear your browser data |
| ash_bar_* | Local storage (first-party) | Remembers that you dismissed the announcement bar | 7 days |
| ash_attribution, ash_booking_* | Session storage (first-party) | Remembers the landing page, referral or campaign, pages visited, and whether a completed booking was already recorded during the current session | Current browser session |
| _ga, _ga_* | Optional analytics cookies | Google Analytics distinguishes visits and measures website use after you select "Accept". | Up to 2 years, depending on the analytics property setting |
| WhatsApp widget state | Local storage (first-party) | Remembers whether the chat bubble was opened or closed | Until you clear your browser data |
| YouTube (youtube-nocookie.com) | Third-party cookies | Our videos are embedded in YouTube's privacy-enhanced mode: no cookies are set unless you press play. If you play a video, Google may set cookies per its privacy policy. | Set by Google, only after you play |
| Calendly | Third-party cookies | Our booking calendar loads only after you click "Book a call" - a service you explicitly request. Calendly's embedded scheduler may then set cookies needed to provide the booking, per its privacy policy. Nothing loads if you never open the calendar. | Set by Calendly, only when you open the calendar |
| Cloudflare security | Essential cookies | Our host, Cloudflare, may set strictly-necessary cookies (e.g. bot protection) to keep the site secure. These are exempt from consent. | Session / up to 30 minutes |
Because none of this is advertising or cross-site tracking, the site works fully whichever option you pick on the notice.
4. Who we share data with
- Cloudflare - hosts this website and our database; form submissions are stored on Cloudflare's infrastructure.
- Calendly - if you book a call, the time you pick and the contact details you enter are processed by Calendly, our scheduling provider.
- Email delivery provider - when lead-notification emails are enabled, submission details are relayed to our inbox via a transactional email service (Resend).
- We do not sell or rent personal data, and we do not share it with advertisers.
5. International transfers
Our website runs on Cloudflare's global network, so data may be processed outside the UK. Cloudflare provides appropriate safeguards (including standard contractual clauses) for such transfers.
6. How long we keep data
Form enquiries are kept for as long as needed to handle your enquiry and any resulting business relationship. Blog comments stay published until removed. You can ask us to delete your data at any time (see below).
7. Your rights (UK GDPR)
You have the right to access, correct, delete, or receive a copy of your personal data, to restrict or object to our processing of it, and to withdraw consent where processing is based on consent. To exercise any of these, email support@aisaleshub.com - we respond within one month.
If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.
8. Changes to this policy
We will update this page when our practices change and revise the "last updated" date above. Significant changes will be highlighted on this page.